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How to refund?

If an item has not been shipped yet, we will refund you in full to your payment account or bank card directly.

If you receive an incorrect item or the item is damaged, please contact us to negotiate. If a refund is determined, ship the item to us and we will refund you to your payment account or bank card once we receive the returned item.

Customer service can be reached via: click "Live Chat" button on the top of website.

Or send an email to request a refund.


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